Latin America Semiannual Unified Communications Tracker

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Latin America Semiannual Unified Communications Tracker

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Factsheet

IDC's Latin America Semiannual Unified Communications Tracker® includes UC elements from IP telephony, collaborative applications, applications development software, and video network infrastructure to provide market sizing and forecast based on revenue. This product also includes market share for each of the markets and submarkets considered. UC&C includes data for Brazil, Mexico, Colombia, Chile, Argentina, Perú, Venezuela, and the rest of Latin America; breakouts by channel, verticals, and segments, as well as a five-year forecast for the aforementioned markets, are also available.

Technology Coverage and Data Segmentation

This tracker provides total market size and vendor share for the following technology areas and segmentations. Measurement for this tracker is in vendor revenue.

Technologies and subtechnologies:

IP telephony:
IP PBX
IP phones
Softphones
Collaborative applications:
Conferencing applications
Instant messaging applications
Unified messaging
Integrated collaborative environment
Applications development and deployment:
Telephony applications
Video network Infrastructure
Five-year forecast by technology and country
Market share by vendor/technology

Segmentations:

Channels:
Direct sales
Indirect sales
Company size:
Enterprise (500+ employees)
SMB (10–499 employees)
Small office (1–9 employees)
Education
Government
Vertical markets:
Commerce
Education
Finance
Government
Manufacturing
Oil/gas/mining
Services
Telecommunications
Utilities

Geographic Scope

Latin America (Argentina, Brazil, Chile, Colombia, Mexico, Perú, Venezuela, and the rest of Latin America)

Forecast Coverage

The forecasts for this tracker is updated semiannually and includes three years of historical data and five years of annual market projections. Forecasts are available at the country level. Examples of the segmentations forecast in this tracker include:

Country
Technology

Delivery Schedule and Deliverables

This tracker is delivered on a semiannual basis with tools such as pivot tables. The delivery schedule for this tracker is:

Data for the first half of the year is delivered in November.
Year-end data is delivered in May.