Analyst Profile
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Xiao-Fei Zhang
Research Manager, Global Services Markets and Trends

Team: Directions 2012 (U.S) Participating Analysts
Worldwide Services BuyerPulse Deals Database
Worldwide Services Research

Xiao-Fei Zhang leads IDC's BuyerPulse: Services Deals Analysis research team and is responsible for research content and program development. He also leads the worldwide research team in tracking deals from major services vendors. The team's coverage includes customer/vendor relationship, deal value, industries, geographic scope, and other contract metrics. Mr. Zhang also provides in-depth analysis on services deal trends in various services markets on quarterly and annual basis, such as quarterly outsourcing deals trend report series, deal trend reports on key services markets, etc...

Prior to joining IDC, Mr. Zhang worked at both Oracle and the Asian Wall Street Journal. He also served as a research consultant for CellExchange, Forum Systems, and e21 Corp, conducting research in mobile technology, Web Services Security, and other IT related industries.

Mr. Zhang earned his Master of Business Administration from Boston University. Prior to his MBA, he earned a Masters of Arts in Journalism from the University of California at Berkeley, and a Bachelor of Arts in English from Boston University College of Science and Arts.


IDC Link


U.S. and UK Continued to Dominate Government Outsourcing Deals Signings in 2012
Xiao-Fei Zhang
Mar 2013 - Doc # lcUS24046313      IDC Link
Despite economic and political uncertainties, government outsourcing deals worldwide continued to thrive in 2012, with the US and UK still leading the way.Based on deals tracked in IDC's BuyerPulse Worldwide Services Deals Database, U.S. an ...

Analyst Research more

Extended Analysis of Worldwide and U.S. Contracts: A Look at Rolling Four-Quarter Deal Signings (March 2013 YTD) for Outsourcing/Managed Services Engagements
David Tapper, Xiao-Fei Zhang
May 2013 - Doc # 241097      IDC Presentation
This IDC Presentation provides an extended, in-depth analysis of rolling four-quarter deal signings for outsourcing/managed services deals from April 1, 2011, to March 31, 2013, using IDC's Worldwide BuyerPulse Services Deals database, a ...
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The Pulse of Outsourcing, 1Q13: IDC's Quarterly Look at Rolling Four-Quarter Deal Signings
David Tapper, Xiao-Fei Zhang
May 2013 - Doc # WC20130502      Event Proceeding
This IDC Web conference provides an analysis and assessment of outsourcing deals based on a rolling four-quarter view from 1Q12 through 1Q13. When it comes to the outsourcing market, also referred to as managed services, the world of dea ...
 
Appearances

The Pulse of Outsourcing Q2 2013: IDC's Quarterly Look at Rolling 4-Quarter Deal Signings
Framingham, MA United States
August 01, 2013

The Pulse of Outsourcing Q1 2013: IDC's Quarterly Look at Rolling 4-Quarter Deal Signings
Framingham, MA United States
May 02, 2013

The Pulse of Outsourcing Q4 2012: IDC's Quarterly Look at Rolling 4-Quarter Deal Signings
Framingham, MA United States
March 21, 2013