This IDC study describes opportunities and potential in the fast-growing midmarket segment for the unified communications and collaboration (UC&C) market. It discusses the challenges and buyers' expectations, as well as what vendors should do to succeed in this segment.
"UC&C has been the dog that has never barked, especially in the midmarket segment," says Adrian Dominic Ho, Principal, Telecom and Managed Services, Networking. "However, this segment is poised to grow strongly as midmarket organization go through a refresh cycle as well as an expansion across the region," Ho adds.
IDC Opinion | In This Study | Situation Overview | Future Outlook | Essential Guidance | Learn More