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On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.


New Research

Global Telecommunications: On the Rebound in 2013
Mark Winther
Apr 2013 - Doc # WC20130425    Event Proceeding
This IDC Web conference reviews the 2012 performance of the world's telecommunications service providers, covering revenue, connections, capital programs, and profitability. In 2012, the global telecommunications industry just about returne...
Innovations in Telecom: Best Practices at AT&T
Mark Winther
Mar 2013 - Doc # 240265    Vendor Needs and Strategies
This IDC study details AT&T's efforts and successes and the business impact of the new innovation model. Every telecom operator talks about the importance of innovation. Every large telecom operator has a network of research and development...
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Cloud Decision Economics: Key Business Value Issues That Will Influence Cloud Purchasing
Randy Perry
Mar 2013 - Doc # DR2013_BS3_RP    Event Proceeding
The following was presented at the IDC Directions conferences in Santa Clara and Boston in March 2013.
Worldwide Laser Page Volume Shares for Original Versus Nonoriginal Toner
Dinesh Srirangpatna,  Alex Sumarta,  Jonathan Bees
Feb 2013 - Doc # 239583    IDC Presentation
This IDC Presentation on original and nonoriginal toner is based on IDC's worldwide syndicated consumables research and is published by IDC's Page Volume and Vendor Shares research practice. It is the result of primary research on page volu...
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2012 Results Set Wireless Records for AT&T and Verizon, But 2013 Challenges Loom
Mark Winther
Jan 2013 - Doc # lcUS23925013    IDC Link
AT&T and Verizon had very successful results for 2012. For full year 2012, Verizon grew wireless services revenues grew by 8%, FIOS wireline broadband revenues by 15.7%, and enterprise IP revenues by 5.3%. At AT&T, wireless service revenues...
Global Telecom Indicators, 1H12: Negative Indicators Prevail
Mark Winther,  Venkatesh Mahale
Dec 2012 - Doc # 238667    Industry Development and Models
This IDC study analyzes the global telecommunications market for the first six months of 2012. The global telecommunications industry growth has downshifted from 10% growth in the first half of 2011 to 0.4% growth in the first half of 2012....
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Worldwide Office Printer and MFP Page Volume 2012–2016 Forecast and Vendor Shares
Maggie Tan,  Jonathan Bees,  Angèle Boyd,  Alyson Frasco,  Dinesh Srirangpatna,  Ilona Stankeova,  Alex Sumarta
Dec 2012 - Doc # 238929    IDC Presentation
This IDC Presentation quantifies the worldwide office printer and MFP page volume market in detail, analyzing issues, trends, and changes in device usage. It contains a summary of IDC's review and forecast of the worldwide office printer an...
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Business Strategy: At Hand Versus In Hand — Will Consumers Have the Upper Hand in the 2012 Holiday Showroom Showdown?
Greg Girard,  Holly Brown
Nov 2012 - Doc # GRI237839    Business Strategy
This IDC Retail Insights report notes that some 48 million shoppers will use their smartphones in stores as they shop for the winter holidays this year. They'll check prices, read product reviews, and look at other products. These "showroom...
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Worldwide and U.S. Managed Print Services and Basic Print Services 2012–2016 Forecast and Analysis
Holly Muscolino,  Angèle Boyd,  Alex Sumarta
Sep 2012 - Doc # 236686    Market Analysis
This IDC study covers the U.S. and worldwide managed print services and basic print services markets, which represent addressable markets of $11.6 billion and $26.2 billion, respectively, for 2011."The opportunities for hardcopy manufacture...
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Xerox's Workflow in the Cloud
Dinesh Srirangpatna,  Alex Sumarta,  Holly Muscolino,  Ron Glaz
Jul 2012 - Doc # 235668    Vendor Profile
This IDC Vendor Profile analyzes Xerox and its entities that provide document-related products and services via the cloud in the United States. The document reviews the key elements of Xerox's cloud-related business, including overall strat...
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Team Members
Laura Nurzynski Laura Nurzynski
Group VP, Global Go-to-Market & Sales Enablement Services
Vito Mabrucco Vito Mabrucco
Senior Vice President, Worldwide Consulting, and Managing Director, IDC Canada
Heather Levinson Heather Levinson
Vice President, Systems & Network Infrastructure Consulting
Jason Cunliffe Jason Cunliffe
Consulting Director, Executive Advisory & Global Thought Leaderhip
Alex Sumarta Alex Sumarta
Consulting Director, Consumer, Client Computing, and Imaging
Donald Jin Donald Jin
Consulting Director, Worldwide Software Consulting
Nancy Selig Nancy Selig
Consulting Manager, Business Value Strategy Practice
Randy Perry Randy Perry
Vice President, Business Value Consulting
Michael Cousins Michael Cousins
Group Vice President, Worldwide Consulting
Tony Strattner Tony Strattner
Editorial Director, Go-to-Market Services
Keith Bagley Keith Bagley
Vice President, Engagement
Andy Fong Andy Fong
Engagement Director, GMS
Chris Picanso Chris Picanso
VP Engagement, GMS
Debbie Rosenthal Debbie Rosenthal
Engagement Manager, GMS
Craig Wilga Craig Wilga
Engagement Manager
Paul Morrisette Paul Morrisette
Engagement Manager
Amy Catalogna Amy Catalogna
Engagement Manager
Thomas Richard Thomas Richard
Engagement Coordinator
Megan Santosus Megan Santosus
Editorial Manager
Scott McLarnon Scott McLarnon
Group Vice President and General Manager of Worldwide Consulting
Margaret Dings Margaret Dings
Vice President, Services Consulting
Tina Ni Riain Tina Ni Riain
Consulting Manager, Executive Advisory and Global Thought Leadership
Thomas Valovic Thomas Valovic
Editorial
Andrew Ware Andrew Ware
Vice President, Software Consulting
Ankur Tarnacha, Ph.D. Ankur Tarnacha, Ph.D.
Consulting Manager, Worldwide Telecommunications Consulting Group
William Manning William Manning
Consulting Director, Systems, Software, and Storage
Boyd Chastant Boyd Chastant
Consulting Vice President, Worldwide Telecommunications
Brad Dillon Brad Dillon
Consulting Director, WW Custom Analytics Practice
Brian Klatt Brian Klatt
Consulting Director, Services Industry Consulting
Daniel O'Boyle Kelly Daniel O'Boyle Kelly
Consulting Director, Global Software Business Strategies
Holly Brown Holly Brown
Senior Research Analyst, Quantitative Research Group
Jerry Weltsch Jerry Weltsch
Director of Consulting, Systems and Network Infrastructure
John Daly John Daly
Director of Consulting, Software
Jonathan Share Jonathan Share
Director, Worldwide Software Consulting
Mark Winther Mark Winther
Group Vice President and Consulting Partner, Worldwide Telecommunications
Warren Childs Warren Childs
Consulting Director, Desktop Systems
Carol M. Glasheen Carol M. Glasheen
Program Vice President, Global Market Models and Demand-side Research