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Team Profile
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Social, Unified Communications and Collaboration

On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.


New Research

智能连接设备快速普及，统一通信助力实现“万物互联”
Milly Xiang,  Jason Shen
Jun 2013 - Doc # lcCN24176913    IDC Link
思科公司于2013年5月28日，在上海浦东嘉里大酒店举行了主题为"联天下 启未来"的Cisco Connect 上海站活动。本次以“万物互联”为主题，展示思科的“万物互联”理念如何让人员、流程、数据及事物相互联接，进而使网络创造出更高的价值。同时，思科公司通过两个案例演示了统一通信对人们日常生活的积极影响，以及其对“万物互联”的推动作用。基于本次活动并结合IDC对统一通信市场、智能连接设备市场的长期研究，我们可以清晰的看出，统一通信在多个方面对“万物互联”起到积极的推动作用：...
To Break Down Monopoly in Limited Space, the Prospect for MVNO Full of Ruggedness
Milly Xiang,  Sean Li
Jun 2013 - Doc # lcCN24176813    IDC Link
On May 17, World Telecommunication Day, the Ministry of Industry and Information of China (MIIT) officially issued the Mobile Communication Resale Business Pilot Program (hereinafter referred to as the "Program"). According to the Program, ...
中国视频会议市场保持快速增长，华为适时发布多款视频会议产品
Milly Xiang,  Jason Shen
Jun 2013 - Doc # lcCN24134813    IDC Link
在整体统一通信市场增长趋缓的情况下，中国视频会议市场增长迅速。IDC最新研究显示，2012年中国视频会议市场规模达到3.7亿美元，同比增长12.4%，远高于整体统一通信市场增长率。而且，未来5年仍将保持超过15%的年复合平均增长率。根据IDC中国市场企业用户调研，企业最希望拥有的统一通信产品/能力中，视频会议产品排在办公软件之后名列第二，同时有超过60%的企业已经部署视频会议相关产品，且超过1/4的用户明确表示会在2013年加大对视频会议的投入。在此背景下，2013年4月23...
State of the Canadian ICT Market: Performance and Future Direction
Julie Ross,  Tony Olvet
Jun 2013 - Doc # CA9EMC13    IDC Presentation
This IDC Presentation represents IDC Canada's view on the performance and future direction of the ICT market in Canada, including an executive outlook of IDC Canada's market forecast through 2017 as well as demand-side data supporting the d...
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Flow: Design Objectives for Next-Generation Applications
William Stofega
Jun 2013 - Doc # 241643    Industry Development and Models
This IDC study maps out the next generation of information architecture and user interfaces. In particular, the document looks to improve and understand the relationship between work flows and mobile devices."Given the increasing proliferat...
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Enterprise Gamification: Creating a Leader's Edge
Michael Fauscette
Jun 2013 - Doc # 241562    Industry Development and Models
This IDC study explores enterprise gamification, a business strategy enabled by technology, which applies game theory and game mechanics to nongame situations in order to drive or change specific behaviors. Gamification is already being use...
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Cisco Paints a Vision for Future Channels: The Canadian Market and Partner Perspective
Tony Olvet
Jun 2013 - Doc # lcCA24163513    IDC Link
At Cisco Partner Summit 2013, the message was clear: John Chambers and his executive team expect change. Partners that "sit on the sidelines" will not be successful in the transition to new markets, where customer buying decisions are chang...
Apple Unveils New Hardware and Revamped iOS at Worldwide Developer Conference
Ramon T. Llamas,  Danielle Levitas,  Bob O'Donnell,  Tom Mainelli,  William Stofega
Jun 2013 - Doc # lcUS24162313    IDC Link
On Monday, June 10, at its Worldwide Developer Conference in San Francisco, Apple strongly answered critics that had begun to question the company's ability to innovate in core areas such as its operating systems and hardware. In a two-hour...
Verizon — A Telco Transformed in Europe
Mette Ahorlu,  Eric Owen,  Mike Cansfield,  James Eibisch,  Melissa Fremeijer,  Chris Barnard,  Angela Salmeron,  Isabel Montero
Jun 2013 - Doc # QL56V    Event Flash
IDC analysts recently attended the annual EMEA summit hosted by Verzon Enterprise Solutsion VES) in London and this document represents the observations and opinions of those analysts.
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Worldwide Mobile Phone 2013–2017 Forecast Update: June 2013
Ramon T. Llamas,  William Stofega
Jun 2013 - Doc # 241411    Forecast Update
This IDC Forecast Update presents the five-year forecast for mobile phone shipments worldwide by device vendors. It is part of IDC's continuing research with respect to mobile phones, inclusive of smartphones. Findings in this document are ...
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Team Members
William Stofega William Stofega
Program Director, Mobile Device Technology and Trends
Takashi Manabe Takashi Manabe
Group Manager, Software & Security, IDC Japan
Stephen D. Drake Stephen D. Drake
Program Vice President, Mobility and Telecom
Milly Xiang Milly Xiang
Senior Research Manager, Head of Telecom Practice, Mobility/Big Data Lead, IDC China
Isabel Montero Isabel Montero
Senior Research Analyst, EMEA Unified Communications and Collaboration
Mary Wardley Mary Wardley
Vice President, Enterprise Applications and CRM Software
Rich Costello Rich Costello
Senior Research Analyst, Enterprise Communications Infrastructure
Romina Adduci Romina Adduci
Telecom Research & Consulting Director, Latin America
Curtis Price Curtis Price
Program Vice President, Infrastructure Services
Tony Olvet Tony Olvet
Group Vice President, Research
Chris Barnard Chris Barnard
Associate Vice President, European Telecommunications and Networking
Vernon Turner Vernon Turner
Senior Vice President of IDC's Enterprise Infrastructure, Consumer, Network, Telecom and Sustainability Research
Michael Fauscette Michael Fauscette
Group Vice President, Software Business Solutions
Marc DeCastro Marc DeCastro
Research Director, Consumer Banking
Adelaide O'Brien Adelaide O'Brien
Research Director, Smart Government Strategies
Eric Newmark Eric Newmark
Program Director, Business Systems Strategies
Kimberly Knickle Kimberly Knickle
Practice Director
Christine Bardwell Christine Bardwell
Research Manager
Casey Talon Casey Talon
Senior Research Analyst