Team Profile
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Retail Insights


On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.


New Research

Presentation: Convergence of Digital and Physical Dynamics in an Omnichannel World
Leslie Hand
May 2013 - Doc # GRI241206    Insights Presentation
This IDC Retail Insights Presentation examines five best practices that retailers need to prioritize as well as five considerations for the future. Our research focuses on understanding the business and technology implications of omnichanne...
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Perspective: Business Innovation, IT Innovation, and the New IT
Meredith Whalen
May 2013 - Doc # MI241084    Perspective
This IDC Manufacturing Insights Perspective highlights the changing role of the CIO as a driver of innovation as discussed at the recent GDS CIO Summit.
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Pivot Table: Worldwide Retail IT Spending Guide, Version 2, 2011–2016
Leslie HandRobert ParkerNina Bonagura,  Ivano Ortis,  Giuliana FolcoGary KochChristopher HolmesRoman Maceska,  Craig Simpson,  Alejandro FloreanChin Boon LimRicardo VillateRoberto Gutierrez
Apr 2013 - Doc # GRI240787    Pivot Table
This IDC Retail Insights Pivot Table presents our best estimates and forecasts for the worldwide retail IT opportunity. This Pivot Table provides IT spending forecasts for the following subindustries: apparel and accessory stores; automotiv...
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Perspective: Abstraction to Immersion — The Renaissance of the Store
Greg Girard
Apr 2013 - Doc # GRI240821    Perspective
This IDC Retail Insights Perspective examines the trends bringing about the renaissance of the store. A decade after ecommerce abstracted shoppers' paths to purchase from the store, 2013 marks a turning point — the immersion of ecommerce in...
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Perspective: Global Retail Exchange — Inventory Optimization and Digital Divas
Greg Girard
May 2013 - Doc # GRI240840    Perspective
This IDC Retail Insights Perspective presents what we took away from the Global Retailing Conference 2013 hosted by the Terry J. Lundgren Center for Retailing at the University of Arizona in Tucson. The university and the center put on an o...
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The CIO-CXO Partnership: Enabling Social Business
Eric NewmarkKimberly KnickleChristine BardwellMary WardleyHeather Ashton
Apr 2013 - Doc # 240707    Customer Needs and Strategies
This IDC study discusses the role of the chief information officer (CIO), which continues to evolve within the organization as new technologies like social, mobile, cloud, and big data and advanced analytics emerge and become instrumental t...
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Pivot Table: Western Europe Retail IT Spending Guide: Top 5 Countries, Version 2, 2011
Luca Bonacina
Apr 2013 - Doc # GIPW53V    Pivot Table
This IDC Retail Insights Pivot Table presents our best estimates and forecasts for the Western European retail IT opportunity. It provides IT spending forecasts for the following countries/regions: France, Germany, Italy, Spain, the U.K., a...
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Perspective: Demandware XChange 2013 — A Community Focused on the New Realities of Retail
Greg Girard
Apr 2013 - Doc # GRI240806    Perspective
This IDC Retail Insights Perspective presents our assessment of XChange 2013, the Demandware user conference held in early April. We take a brief look at the company's eight-year journey from a start-up founded in the proverbial garage (alb...
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Innovation and Business Engagement Models Emerge at the U.S. CIO Summit
Meredith WhalenDavid McNally
Apr 2013 - Doc # 240743    Insight
This IDC Insight recaps the key themes and discussion points from the GDS CIO Summit held April 8–10, 2013, in Newport Beach, California. Innovation is becoming an increasingly important part of the CIO role. IDC surveys have shown that CIO...
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Business Strategy: IT Outsourcing, Cloud Computing, Big Data, and Social Media: The Situation in the Nordic Retail Industry
Anders Elbak,  Jakob Jantzen,  Luca Bonacina
Apr 2013 - Doc # N641104V    Business Strategy
This IDC Retail Insights study focuses on the key IT trends that are impacting on the Nordic retail industry, namely: IT outsourcing, cloud computing, Big Data, and social media. This report leverages and presents the key findings of the ID...
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Team Members
Greg Girard Greg Girard
Program Director, Merchandise Strategies
Leslie Hand Leslie Hand
Research Director
Allyson C. Hughes Allyson C. Hughes
Director of Consulting
Kumar Das Kumar Das
Research Manager
Meredith Whalen Meredith Whalen
Senior Vice President, U.S. Insights and Vertical Markets Research
Ashley Gilliam Ashley Gilliam
Consulting Vice President
Simon Ellis Simon Ellis
Practice Director
Robert Parker Robert Parker
Group Vice President
Luca Bonacina Luca Bonacina
Senior Research Analyst
David McNally David McNally
IT Executive Advisor
Heather Ashton Heather Ashton
Research Manager