Team Profile
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Small Business/Home Office


On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.


New Research

SAPPHIRE NOW 2013 and Beyond: Reshaping SAP's Team for Development and Delivery
Henry D. MorrisBo LykkegaardGard LittleRaymond BoggsChristine DoverSimon Ellis
Jun 2013 - Doc # 241406    Insight
This IDC Insight looks at two recent events — SAPPHIRE NOW 2013 and the announcement of a major management change for HANA and cloud development — impacting SAP: cloud management and products, Big Data and analytics strategy, mobility, SMB ...
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国内中堅中小企業IT市場 2012年の実績と2013年~2017年の予測(プレゼンテーション)
Hitoshi Ichimura
Jun 2013 - Doc # J13110105    IDC Presentation
The content of this document was written in Japanese 本プレゼンテーションは、2013年3月までのベンダー調査による製品情報、および最新の経済状況を基に、国内中堅中小企業IT市場の2012年の実績、および2013年~2017年の予測の分析を行ったものである。また、2013年1月に実施した「国内中堅中小企業ユーザー調査」の結果から、IT支出動向などに関する分析を併せて報告している。2013年は政府による積極的な経済政策「アベノ...
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U.S. SMB Landline Displacement 2013–2017 Forecast
Ben HoffmanMatt DavisCarrie MacGillivray
May 2013 - Doc # 241249    Market Analysis
This IDC study details the growing shift toward wireless displacement in small and medium-sized businesses (SMBs) over the 2013–2017 forecast period. The number of wireless-only SMBs in the United States will grow at a compound annual growt...
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The Shifting SMB IT Support Market - A Research Preview
Raymond BoggsRob Brothers
May 2013 - Doc # WC20130523    Event Proceeding
The changing nature of SMB IT deployment and support has placed new demands on suppliers, channel partners, and customers themselves. The blurring of traditional hardware, software, and services lines is one complication, but so is the grow...
国内中堅中小企業IT市場 2012年の実績と2013年~2017年の予測
Hitoshi Ichimura
May 2013 - Doc # J13110104    Market Analysis
The content of this document was written in Japanese 本調査レポートは、2013年4月までのベンダー調査による製品情報、最新の経済状況および2013年3月に実施した「IT支出動向調査」の結果を考慮し、国内中堅中小企業IT市場の2012年における実績および2013年~2017年における市場規模予測を従業員規模別、製品別、産業分野別、地域別、都道府県別に行ったものである。2013年は、政府による積極的な経済施策によって国内経済は...
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SAP Furthers Mobile Enterprise Security and Application Strategy at SAPPHIRE NOW 2013
Ben HoffmanStephen D. DrakeStacy K. Crook
May 2013 - Doc # lcUS24125213    IDC Link
On May 14th and 15th at SAP's annual SAPPHIRE NOW Conference in Orlando, Florida, the company announced several initiatives that help further SAP's enterprise mobility strategy. SAP announced the launch of SAP Fiori, a portfolio of business...
AT&T Enters the Home Security Market
Matt Davis
May 2013 - Doc # 241175    Insight
This IDC Insight examines AT&T's entry into the U.S. home security and automation market. AT&T's new service, branded Digital Life, is described and analyzed in the context of IDC's 2013 Consumer Multiplay and Broadband Survey, which was fi...
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SMB IP Telephony and Hosted VoIP Gain Traction, Especially in Midmarket: Current/Planned Telecom Resource Use
Raymond Boggs
May 2013 - Doc # 241081    Insight
This IDC Insight examines the current SMB use and acquisition plans for different telecommunications products and hosted telecom alternatives. Ownership of traditional voice products is examined by company size and industry, and newer alter...
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Japan Small and Medium Business Markets Major Distribution Analysis 2013
Hitoshi Ichimura
May 2013 - Doc # JP1475304V    Industry Development and Models
This IDC study (a translation of the Japanese document IDC #J13110103) analyzes sales channel usage trends for servers, PCs, and packaged software in small and medium-sized businesses (SMBs) based on the results of Japan SMB User Survey con...
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Full-Time IT Staff and Use of External Support in U.S. SMBs — Online and On-Premises Resource Use
Raymond Boggs
May 2013 - Doc # 240899    Insight
This IDC Insight examines the changing ways SMBs are arranging for IT support. The presence of full-time IT staff is examined by company size and industry, and the use of different approaches to support is described in detail across size ca...
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Team Members
Raymond Boggs Raymond Boggs
Vice President, Small/Medium Business and Home Office Research
Matt Davis Matt Davis
Program Director, Consumer Multiplay Services
Hitoshi Ichimura Hitoshi Ichimura
Senior Market Analyst, IT Spending, IDC Japan
Ben Hoffman Ben Hoffman
Research Analyst