Analyst's Research
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Analyst Photo
Courtney Munroe
Group Vice President, Worldwide Telecommunications

Team:
Directions 2012 (U.S) Participating Analysts
IDC Predictions Team
Telecommunications
VOIP
Worldwide Telecom Services Database
Huawei 2013 Global Analyst Event
Courtney Munroe, Carrie MacGillivray
May 2013 - Doc # lcUS24125013      IDC Link
On April 23–25, 2013, Huawei hosted its 10th annual global analyst event in Shenzhen, Southern China. The event was attended by over 400 global industry, media, and financial analysts as the company celebrated its rapid growth over the past ...
Worldwide Telecom Services 2013–2016 Forecast: Full Year 2012 Update
Courtney Munroe, Eric Owen
May 2013 - Doc # 240811      Market Analysis
This IDC study provides a global overview, with regional and country-level detail, of the worldwide telecom services market for 2012 and also provides IDC's forecast of the telecom services market for 2013.: "The total worldwide tel ...
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IDC's Pre-MWC Brunch 2013
Chris Lewis, Eric Owen, John Delaney, Danielle Levitas, Courtney Munroe, Angela Salmeron, Carrie MacGillivray, John Byrne, John Jackson, Francisco Jeronimo, Rosalind Craven, Nicholas McQuire, Debra Osswald
Mar 2013 - Doc # MS54V      Insight
This Insight is based on the presentations and discussion at IDC's pre-MWC brunch session in Barcelona on February 24, 2013.: We have taken the opportunity to summarize the trends presented and discussed at the brunch in the context ...
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Verizon Relaunches Its Partner Program
Courtney Munroe
Mar 2013 - Doc # lcUS23998613      IDC Link
Verizon recently consolidated and redesigned its Partner Program into a new streamlined organization. The goal is to "simplify and streamline" Verizon's go-to-market strategy to expand the business opportunity in the important mid-market se ...
AT&T Establishes New Reseller Program: AT&T Partner Exchange
Courtney Munroe
Mar 2013 - Doc # lcUS23993213      IDC Link
On Wednesday, February 20, 2013, AT&T announced the AT&T Partner Exchange program and the Emerging Business Markets organization to help solution providers attract new customers, grow sales, and innovate in collaboration with AT&T. This is ...
U.S. Telecommunications Services 2011–2016 Forecast by Vertical and Company Size: 3Q12
Ted Dangson, Courtney Munroe
Feb 2013 - Doc # 239640      Pivot Table
This IDC Pivot Table contains the U.S. telecommunications services 2011–2016 forecast by vertical market and company size.

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Oracle Acquires Acme Packet
Courtney Munroe, Amy Lind, Jason Andersson, Marta Muñoz Méndez-Villamil, Rich Costello
Feb 2013 - Doc # lcUS23939013      IDC Link
Oracle Corp. announced on Monday, February 4, an agreement to acquire Acme Packet (NASDAQ: APKT), the leading global provider of session border control (SBC) technology, for approximately $1.7 billion. Acme Packet's Board of Directors has u ...
IDC Telecom, Mobility, and Network Infrastructure 2013 Predictions: Navigating the Storms
Courtney Munroe, John Byrne, Nav Chander, Stephen D. Drake, Amy Lind, Carrie MacGillivray, Debra Osswald, Melanie Posey
Jan 2013 - Doc # WC20130115      Event Proceeding
Industry consolidation, cloud delivery, spectrum crunch, and unified communications (UC) will all converge to transform the telecom. mobility, and network markets in the coming year. Join IDC's Telecom, Mobility, and Network Infrastructu ...
Fixed and Mobile Network Infrastructure Vendor Strategies and Market Positioning
Nav Chander, Courtney Munroe, John Byrne, David Emberley, Debra Osswald, Bill Rojas, Emir Halilovic
Dec 2012 - Doc # 238666      Insight
This IDC Insight reviews and analyzes eight of the top global telecom network infrastructure vendors' business and product strategies. These vendors supply approximately 2,500 service providers (SPs) (IXCs, CLECs, cable MSOs, ILECs, glob ...
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The Evolution of Mobile Operators in the Mobile Ecosystem
Courtney Munroe
Dec 2012 - Doc # 238626      IDC Presentation
This IDC Presentation discusses the evolution of mobile operators in the mobile ecosystem. "Global operators are experiencing rapid growth of subscribers and revenue on a global basis. However, operators face significant challenges. The ...
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Market Analysis Perspective: U.S. Enterprise Voice and IP Communications Services, 2012
Amy Lind, Courtney Munroe
Dec 2012 - Doc # 238526      IDC Presentation: Forecast
This IDC Presentation presents IDC's market analysis perspective (MAP) of the U.S. enterprise VoIP and unified communications (UC) services market. The Presentation is designed to provide clients the opportunity to engage with IDC's tele ...
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U.S. Telecom 2013 Top 10 Predictions: Mobility, Infrastructure, and Cloud Services
Melanie Posey, John Byrne, Debra Osswald, Courtney Munroe, Stacy K. Crook, Matt Davis, Amy Lind, Nav Chander, Stephen D. Drake, John Weber
Dec 2012 - Doc # 238581      Top 10 Predictions
This IDC study provides IDC's U.S. telecom predictions for 2013. This study was compiled by the U.S. telecom teams and provides our view of the market for 2013.: "The next year will be marked by additional consolidation in the telec ...
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AT&T Gains Network Investment Momentum with Project Velocity IP
John Byrne, Courtney Munroe, David Emberley
Nov 2012 - Doc # lcUS23785612      IDC Link
On November 7, 2012, AT&T announced a new capital expenditure plan, dubbed Project Velocity IP. The enhanced investment plan includes several billion dollars of additional wireline and wireless network infrastructure upgrades over the next ...
U.S. Telecommunications Services 2012–2016 Forecast
Amy Lind, Courtney Munroe
Oct 2012 - Doc # 237477      Market Analysis
This IDC study analyzes the U.S. telecommunications services market. In addition to discussing key trends, it compares wireline and wireless revenue projections and growth trends, forecasts voice and data wireline services revenue throug ...
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Polycom Strategy Day 2012
Melissa Fremeijer, Rich Costello, Amy Lind, Courtney Munroe
Oct 2012 - Doc # CS53U      Event Flash
This IDC Event Flash reviews Polycom's Strategy Day, held in New York City on October 8, 2012. Polycom's executive team members presented financial and industry analysts with a view of the vendor's key enhancements to endpoints and infra ...
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Worldwide Telecom Services 2012–2016 Forecast
Eric Owen, Courtney Munroe
Sep 2012 - Doc # 236784      Market Analysis
This IDC study provides a global overview, with regional and country-level detail, of the worldwide telecom services market for the first half of 2012 and also provides IDC's forecast of the telecom services market for the full year of 2 ...
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tw telecom First to Market with Real-Time Ethernet Dynamic Capacity On-Demand Service
Courtney Munroe, Melanie Posey
Aug 2012 - Doc # lcUS23642512      IDC Link
On August 6, 2012, tw telecom became the first U.S. telecom operator to launch a high-speed bandwidth on-demand capability for its Ethernet service. tw telecom is one of the leading national business wireline service providers in the U.S. a ...
Orange Business Services Analyst Day 2012: Connecting IT to the Heart of Customer Business
Melanie Posey, Courtney Munroe
Aug 2012 - Doc # 236356      Insight
This IDC Insight summarizes Orange Business Services' ("Orange's") annual analyst conference held in Paris, July 11 and 12, 2012. Key themes covered during the event included further integration of core network and network-adjacent solut ...
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AT&T Industry Analyst Summit 2012: Innovation Driving the "New" Network
Courtney Munroe, Carrie MacGillivray, Amy Lind, Nav Chander
Aug 2012 - Doc # 236233      Insight
This IDC Insight analyzes the major themes presented at AT&T Business Solution's annual industry analyst summit, which was held on June 13 and 14, 2012, in Bedminster, New Jersey.

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Cisco C-Scape 2012: An Overview of the Event
Vernon Turner, Chris Lewis, Courtney Munroe, Danielle Levitas, Lee Doyle
Jun 2012 - Doc # lcUS23552712      IDC Link
At the recent Cisco Live event in San Diego, Cisco's Chairman of the Board and CEO, John Chambers, told a crowd of over 17,000 technology professionals, "We need to focus on collaboration. It's social, mobile, virtual, and visual." His keyn ...
Citrix Enters the Mobile Data Traffic Management Space with the Acquisition of Bytemobile
Dan Yachin, Courtney Munroe, Lucinda Borovick, Matt Davis, Oren Raviv
Jun 2012 - Doc # lcIL23546812      IDC Link
On June 7th, Citrix Systems announced the acquisition of Bytemobile, a provider of solutions that enable mobile operators to improve the utilization and performance of their networks’ capacity to process video and Web traffic and deliver a ...
U.S. Telecommunications Services 2010–2015 Forecast by Vertical and Company Size: 3Q11
Ted Dangson, Courtney Munroe
Jun 2012 - Doc # 235220      Pivot Table
This IDC Pivot Table contains the U.S. telecommunications services 2010–2015 forecast by vertical market and company size.

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Research In Motion Provides Glance Into Its BB 10 Future at BlackBerry World
Ramon T. Llamas, Courtney Munroe
May 2012 - Doc # lcUS23470612      IDC Link
At the BlackBerry World Conference in Orlando, Florida, Research In Motion CEO Thorsten Heins provided a sneak peek at some of the new features of the yet-to-be-released BlackBerry 10 platform for smartphones. This new version of the BB 10 ...
Telecom Industry Results 2011: Struggling in a Time of Plenty
Mark Winther, Courtney Munroe, Chris Lewis, Venkatesh Mahale, Ragupathy Vellappa
Apr 2012 - Doc # WC20120419      Event Proceeding
The telecom industry is facing the best and the worst times. It is the best because data revenues are soaring thanks to a flood of must-have devices. It is the worst of times because costs are rising faster than revenue. Based on IDC's G ...
U.S. CLECs Form The Broadband Coalition
Matt Davis, Courtney Munroe
Mar 2012 - Doc # lcUS23418012      IDC Link
On March 15, 2012, a group of CLECs supported by the trade organization COMPTEL created an advocacy group they have named The Broadband Coalition. The group's website describes its mission in general terms, citing the usual goals of stimula ...
IDC's Pre-Event Presentation at the World Mobile Congress, Barcelona, February 2012
Chris Lewis, Francisco Jeronimo, William Stofega, Scott Ellison, John Delaney, Nicholas McQuire, Carrie MacGillivray, John Byrne, Debra Osswald, Mark Winther, Courtney Munroe
Mar 2012 - Doc # I53U      IDC Presentation
IDC brought together its mobile analysts from around the world in Barcelona in February 2012 to present at a pre-MWC brunch with clients. The presentations included the multiple perspectives that IDC brings to the table on the future of ...
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Mobility and the Cloud: Embracing the Next Wave of Innovation
Courtney Munroe
Mar 2012 - Doc # DR2012_LSIS2_CM      Event Proceeding
The following was presented at the IDC Directions conferences in San Jose and Boston in March 2012.

2011 U.S. WAN Manager Survey: Telepresence/Videoconferencing
Amy Lind, Courtney Munroe
Mar 2012 - Doc # 233522      IDC Presentation: Survey
This IDC study analyzes the results from the telepresence and videoconferencing services section of the 2011 U.S. WAN Manager Survey. This document examines the market from a demand-side perspective, focusing on the adoption and usage of ...
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2011 U.S. WAN Manager Survey: IP VPN Services
Nav Chander, Courtney Munroe
Mar 2012 - Doc # 233524      IDC Presentation: Survey
This IDC study analyzes the results from the IP VPN services section of the 2011 U.S. WAN Manager Survey. This portion of the survey explores a number of network and CPE IP VPN-related issues, including companies' use of and migration to ...
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Worldwide Telecom Services 2012–2015 Forecast
Eric Owen, Courtney Munroe
Feb 2012 - Doc # 233206      Market Analysis
This IDC study provides a global overview, with regional and country-level detail, of the worldwide telecom services market for full year 2011 and also provides IDC's forecast of the telecom services market for the full year of 2012.: ...
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2011 U.S. WAN Manager Survey: Ethernet Services
Nav Chander, Courtney Munroe
Feb 2012 - Doc # 233257      IDC Presentation: Survey
This IDC study analyzes the results from the Carrier Ethernet services section of the 2011 U.S. WAN Manager Survey. This portion of the survey explores a number of Ethernet-related issues, including companies' use of and migration to Car ...
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RIM Announces Thorsten Heins as President and CEO: More Challenges Ahead
Stephen D. Drake, William Stofega, Courtney Munroe, Ramon T. Llamas
Jan 2012 - Doc # lcUS23281412      IDC Link
On January 22, 2012, the board of directors of Research In Motion (RIM) named Thorsten Heins as President and Chief Executive Officer. Heins was also appointed to RIM’s board. Mike Lazaridis, former Cochair and Co-CEO, will become Vice Chai ...