This IDC Insight examines the changing ways SMBs are arranging for IT support. The presence of full-time IT staff is examined by company size and industry, and the use of different approaches to support is described in detail across size ...

The announcement by Yahoo! in February that employees could no longer work full time as telecommuters generated a wide range of comments. The importance of casual interactions among staff as a way to spur creativity, open new discussions, a ...

This IDC Insight examines the use of IT services by SMBs in the United States and also worldwide. It compares the view of services and outsourcing as technology spending priorities for SMBs by size and the relative share of spending acro ...

This IDC Presentation provides an update on U.S. SMB use of server form factor and brand preferences. It also includes form factor preferences for SMBs in six other countries. It begins with an overview of U.S. spending and the continuin ...

This IDC study forecasts IT spending by small and medium-sized businesses in the United States. Total IT spending is presented for 2013–2017, with the baseline year of 2012, and subtotals are provided for small businesses (<100 employ ...

UK-based Sage Group announced the sale of its ACT! contact management software and SalesLogix sales automation software to Swiftpage, a digital marketing services provider. Sage also sold its Nonprofit Solutions unit to private equity firm ...

This IDC Presentation presents SMB research definition/market overview::

LAN and server use

Virtualization and networking

Hypervisor preferences

Coordinating virtualization needs — desktop and server ...

This IDC Web Conference examines the top 10 regional and technology predictions for 2013 — and beyond. Although IDC predicts that small and medium-sized business (SMB) IT spending will reach record levels in 2013, growth is not what it c ...

Two jobs reports, out this week, point to different conclusions, which naturally prompt curiosity about how to reconcile the two views. The latest Bureau of Labor Statistics figures show non-farm payroll employment increasing by 155,000 in ...

This IDC Insight examines the recent SAPPHIRE NOW event from November 12–16, 2012, in Madrid, Spain. It aims to provide an overview of SAP's key announcements at the event, how these fit into its ongoing technology and go-to-market strat ...

This IDC Insight examines the new Avaya IP Office 8.1 unified communications solution, which offers new mobility management and security features. Of particular interest to a growing numbers of SMBs will be mobile device support and mana ...

Companies of all sizes, but especially mid-market ones, are making increasing use of advanced business intelligence (BI) software to understand and fine-tune their internal operations and examine how external forces are (or potentially coul ...

This IDC Flash provides a high-level overview and an analysis of HP's early November 2012 announcement of a new small and midsize business (SMB) storage and networking initiative.

purchase document

This IDC Flash describes how one company, IBM, is developing programs to target and support managed service provider (MSP) channel partners, offering valuable lessons to managed print services (MPS)/managed document services (MDS) vendor ...

This IDC Flash details strategic initiatives announced at the Trend Micro Insight 2012 analyst event, held in Boston on September 26–27, 2012. Analysis is limited to those details pertaining to small and midsize business (SMB) product an ...

This IDC Insight discusses VMware's recent VMworld event, held August 26–30 in San Francisco. The event was notable for the attention paid to the SMB segment. In addition to various product announcements, a number of sessions were design ...

This IDC Insight examines the recent Go Daddy acquisition of Outright.com and the change in leadership from Warren Adelman to Scott Wagner as CEO. Both developments are in keeping with the next stage in Go Daddy's growth after the compan ...

This IDC update examines a number of global small and medium-sized business (SMB) initiatives in a variety of areas including new tools for managing mobile resources, new cloud services, and new PCs::

HP Introduces New Services

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This IDC Flash details the key announcements from Sage Summit 2012. Sage Summit is Sage's annual partner and customer event. Sage is a global provider of accounting and business software services aimed at small and medium-sized businesse ...

This IDC Presentation provides an update on U.S. SMB IT spending through 2015 with total spending and year-to-year growth detail for both small businesses (firms with fewer than 100 employees) and midsize firms (those with 100–999 employ ...

This IDC Flash examines the anticipated but just recently announced Dell acquisition of Quest Software. The contribution to Dell's IT solutions portfolio, along with the impact the Quest addition will have on SMB customers and prospects, ...

This IDC Flash examines the new partner program introduced by Best Buy's Geek Squad to expand small and midsize business (SMB) support through new partners. As competition to provide effective support continues to increase, Best Buy's un ...

This IDC Flash describes the recent Fusion 2012 conference hosted by Concur, the provider of integrated travel and expense management services. The company's progress in expanding its business in general and its SMB practice in particula ...

The changing nature of technology deployment in small and mid-sized businesses (firms with lesser than 100 and 100-999 employees, respectively) poses a variety of challenges to providers of security technology. While the SMB need for adv ...

This IDC update examines a number of small and medium-sized business (SMB) initiatives in a variety of areas including unified communications infrastructure, managed switches, wireless access points and routers, IP phones, business intel ...

The following IDC analysts contributed to this report: Virginia Agee; Justin Jaffe, and Jed Scaramella.Dell is continuing to extend its enterprise solutions for virtualization, cloud computing, and big data — all of which will allow Dell to ...

This IDC update examines a number of remote worker and home-based business initiatives in a variety of areas including media tablets, printers and wireless printing, Web hosting, smartphones and videoconferencing, mobile payment solution ...

This IDC update examines a number of new small and medium-sized business (SMB) SaaS and cloud-based solutions in areas including storage, backup and recovery, collaboration, remote access, and enterprise resource planning. IDC research s ...

This IDC Flash examines the recent IBM update on the progress of its SmartCloud Entry. While originally designed to help large enterprises establish and managed their own private clouds, IBM SmartCloud Entry also has potential as an effe ...

This IDC study examines the global small and medium-sized business (SMB) market for advanced technology products and services. Total IT spending is presented for 2012–2016, along with the baseline year of 2011. Detail on spending totals ...

On March 15, Avaya Inc. announced it has signed an agreement to acquire RADVISION Ltd., an Israeli vendor of videoconferencing and telepresence technologies for approximately US$230 million. The acquisition is expected to close within appro ...

This IDC Insight discusses Kaspersky Lab's first Industry Analyst Summit — held in Cancun, Mexico, February 8–10, 2012 — an event that drew a mix of not only security industry watchers but analysts from a wide range of research disciplin ...

This IDC update examines a number of small and medium-sized business (SMB) initiatives in a variety of areas including unified communications, network storage, cloud-based storage services, server technology, and corporate reorganization ...

This IDC update examines a number of global small and medium-sized business (SMB) initiatives in a variety of areas including unified communications; PCs and peripherals including desktops, laptops, projectors, and docking stations; prin ...

This IDC update examines a number of small and medium-sized business (SMB) initiatives in a variety of areas including videoconferencing solutions, unified communications, managed services, cloud applications and software as a service, a ...

This IDC Flash examines the continuing progress Sage has been making in appealing to midmarket customers through enhancements to Sage ERP X3 product, channel, and marketing efforts. Sage's efforts were discussed at the firm's recent ERP ...

This IDC Link was written by Christine Dover with contributions from Ray Boggs and Darren Bibby. The Oracle PartnerNetwork (OPN) team continues to add meaningful visibility and marketing benefits to its partnering program for that group of ...

This IDC study provides a worldwide five-year mobile worker population forecast through 2015 and analysis across three major worker categories and 13 subcategories in four regions and two countries: the Americas, United States, Asia/Paci ...

This IDC Flash describes IBM's changing approach to midmarket customers as outlined in two recent industry events: IBM's Mid-Market Influencer Summit and the firm's Systems and Technology Smarter Computing Analyst Forum. As would be expe ...

This IDC Presentation was given in 2011 with additional client-specific slides included. It provides a comprehensive review of the U.S. Remote Worker and Home Business markets for technology products and services. Specific detail is prov ...

This IDC Presentation was given in 2011 with additional client-specific slides included. It provides a comprehensive review of the worldwide small and medium business market (SMB) for advanced technology products and services. Specific d ...